FAQs
Greetings from Native Gaffs! We understand that you may have questions about our gaffs and our services. Below, you'll find answers to some of the most commonly asked questions. If you don't find what you're looking for, feel free to reach out to us at team@nativegaffs.com, and we'll be happy to assist you.
FAQs
How can I place an order?
Simply browse our collection, select your desired gaffs, and proceed to checkout. Follow the easy steps to complete your purchase.
Do you ship internationally?
Yes, Native Gaffs proudly offers worldwide shipping. Shipping costs are calculated during the checkout process.
What is your return policy?
We offer a 15-day return window from the date of delivery. For more details, refer to our Refund Policy.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. Monitor your delivery's progress with ease.
Are there additional fees for international orders?
Yes, international orders may be subject to customs fees, taxes, or import duties. These charges are the responsibility of the customer.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards and secure online payment platforms.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before completing the purchase.
How do I contact customer support?
For assistance or inquiries, contact us at team@nativegaffs.com. Our dedicated team is here to help.
What should I do if my item arrives damaged?
Contact us immediately at team@nativegaffs.com with details and photos. We will address the issue promptly.
Can I return an item if I've used it?
To be eligible for a return, the item must be unused and in its original packaging. Refer to our Refund Policy for more information.